Every response validated. Any system connected. LLM-independent by design.
The market leading Agentic AI platform for
Every response validated before it reaches your customer.
Swift Development
Fast Go-to-Market
10 Days to POC,
30 Days to Pilot and
60 Days to Real Production
Join Teneo and our +17,000 AI Agents revolutionizing customer service to fully automate Tier 1 support.
Reimagine Your Contact Center With
AI Agents and Voice Automation
Teneo resolves interactions — not just deflects them. Connect to any system with an API in days. Use as much or as little LLM as you need. Scale to hundreds of AI agents without effort growing.
Improve Your CaaS
Supercharge your Genesys Cloud and Amazon Connect platform with enhanced 99% accuracy, full control and seamless integration.
Always Available
AI agents deliver 24/7 service across voice, chat, and apps—reducing wait times and improving satisfaction.
Seamless Voice AI
Enable accurate voice interactions with enterprise-grade scalability.
Enterprise-Grade Scale in Action
With over 17,000 AI agents in production, global enterprises achieve unparalleled efficiency and impact.
Tailored to Enterprises
Aligns with your compliance, security and processes to deliver results that fit seamlessly into your operations.
Proven Results
Save millions annually, boost CSAT and improve first-contact resolution (FCR) rates across channels.
In Order to Lead in Conversational AI and Automation
See How Enterprises Use Teneo
Leading enterprises trust Teneo to scale operations, improve efficiency, and deliver measurable outcomes.
Lead with the Future of Conversational and Voice AI
Teneo supports enterprises through every stage of their transformation, from automation to agentless operations
Automate
Smarter
Focus: Automate repetitive inquiries.
Outcome: Save millions annually and free agents for higher-value tasks.
Scale
Seamlessly
Focus: Use Voice AI to manage millions of interactions monthly.
Outcome: Reduce costs and improve efficiency without downtime.
Achieve Agentless
Automation
Focus: Replace Tier 1 agents entirely with enterprise-grade AI.
Outcome: Drive transformational savings and deliver exceptional customer experiences.
With Teneo, our AI Agents handle calls at scale, resolving 60% of interactions without agent escalation—helping us save $32.4M per month while delivering a fast, no-wait, fully conversational experience.
Platform Capabilities: Tailored for Enterprise Needs Teneo’s Conversational AI platform combines voice automation, orchestrate any LLM, intelligent integrations and enterprise-grade security to deliver scalable, measurable results.
Omnichannel Consistency
Manage voice, chat, apps, and email interactions seamlessly from one platform.
Seamless Development Lifecycle
Build, test, deploy, analyze, and optimize AI agents in one place; powered by the native low-code AI Agent Builder and Public API for full lifecycle control.
Voice AI That Scales
Handle millions of voice interactions monthly with enterprise-grade precision.
Enterprise Security
Built-in governance, monitoring, and compliance ensure trust.
Connect to Any System
Any BSS, OSS, CRM, EHR, GDS, or CCaaS. Connected securely. Public API, no code, drag and drop, open architecture. No platform limitations.
LLM-Independent by Design
Use as much or as little LLM as you need. Or none at all. Not locked to any vendor. Same behavior today as tomorrow — only changes when you change it.
MCP Ready
Built on open standards. MCP for agent-to-tool communication. Teneo connects to anything and coordinates with any agent.
Agent 100 Is as Easy as Agent 1
Effort stays flat as you scale. Add use-cases, processes, agents — without maintenance growing. One platform. Built-in orchestration. Free.
The Results That Redefine Customer Service
Teneo delivers measurable success in Conversational AI, Voice AI and Contact Center Automation.
$32.4M
Saved Monthly: Proven savings from one enterprise customer.
100%
Output Control: Zero hallucinations. No LLM wrapper offers this.
18%
Increase in CSAT:
Customers served faster, first time.
17K+
AI Agents in Production: Across global enterprise contact centers today.
Teneo powers more than 17,000 AI agents in production across global enterprise contact centers.
Only controlled responses reach your customers. No direct LLM output ever touches a customer interaction.
Connect to any BSS, OSS, CRM, EHR, GDS, or CCaaS with an API — in days, via Public API or low-code nodes. No platform limitations. No approved connector list.
LLM-independent by design. Use as much or as little LLM as you need. Not locked to any single vendor. The same behavior today as tomorrow.
Agent 100 is as easy as agent 1. Effort stays flat as you scale. Built-in orchestration at no extra cost.
Supports MCP (Model Context Protocol) for agent-to-tool communication and A2A (Agent-to-Agent protocol) for agent-to-agent coordination. Built on open standards.
One enterprise customer saves $32.4M per month. Automated calls cost $0.40 versus $5.60 for live agent handling. 99% intent accuracy. +86 languages from a single instance.
Telefónica Germany: 900,000+ monthly calls. Swisscom: 9 million annual calls, +18 NPS. Medtronic: $6M saved, 36,000 agent hours freed.
Turn Your Contact Center Into a Growth Engine With AI That Delivers