Chatbots for the enterprise

Engage your customers with conversational AI over any channel, device or service, in 35 languages. Introducing Teneo, the revolutionary enterprise conversational AI platform.

Conversational

For a chatbot to deliver an excellent user experience, simple intent recognition is not enough. Out of the box, Teneo combines deep linguistic understanding with world class dialog management. This supports contextually aware multi-step dialogs to fulfil the user’s requirements, with intelligent features such as task switching and task resumption, disambiguation and dynamic responses resulting in a humanlike experience – delivered to any channel.

Deep Understanding

Teneo uniquely combines the advantages of machine learning with a native understanding of language itself. Teneo’s hybrid approach fuses machine learning with Teneo’s proprietary linguistic conditioning syntax. This facilitates rapid development, but most importantly delivers precise and predictable understanding. The built-in data feedback loop allows for rapid retraining of models while minimizing maintenance effort.

Enterprise Platform

The Teneo platform has been designed from the ground up to support the sophisticated needs of the enterprise. This covers flexible hosting options – cloud or on-site, support for 35 languages, support for multilingual deployments with master-local management, built-in publishing workflow – including testing, versioning with rollback capabilities and easy integration. The modular nature supports the inclusion of additional resources the enterprise requires.

Graphical

Teneo’s multi-user IDE allows developers to graphically build dialogs using drag and drop of flow elements, while at the same time allowing the use of code to deliver the desired user experience. Conversational logic can be componentized for re-use and organized to support hundreds or thousands of intents. Extensive try-out and debugging capabilities are supplied within the UI.

Data

Conversational applications generate a huge amount of valuable data, which is captured in the big data repository included in Teneo. Access to this data is supported by a unique conversational query language. Having access to this information within the same unified IDE supports rapid solution improvement, allows for the data to be used in real time and can be easily integrated with existing enterprise BI tools.

A successful enterprise chatbot in 3 steps

1

Build your conversational solution

Using Teneo Studio you rapidly build your bot's conversational logic using drag and drop of flow elements, while at the same time allowing the use of code to deliver the desired user experience.

2

Publish your bot on multiple channels

Make your solution available for the world. You can provide it as a web widget on your website or make it available on for example Facebook Messenger or Skype. Whatever suits your needs.

3

Analyze the conversational data

The users of your bot generate conversational data that is a helpful source of information for improvement and at the same time can provide valuable business insights.

Editions

Teneo is available in several editions to suit varying needs. These range from the free 'Sandbox' edition, which allows easy access to Teneo for a 90 day trial, to the 'Platform' edition, which facilitates multiple use cases and languages to serve enterprise needs. For more detailed information about Teneo and the available editions, please contact us.

Sandbox Free for 90 days

  • 7 evaluation bots
  • Unlimited intents
  • Over 30 prebuilt entities
  • Unlimited custom entities
  • 5 team members
  • Cloud hosting
  • English

Solution Contact us

  • 1 production bot
  • Unlimited intents
  • Over 30 prebuilt entities
  • Unlimited custom entities
  • Unlimited team size
  • Cloud or on-premise
  • 1 language of choice

Platform Contact us

  • Unlimited bots
  • Unlimited intents
  • Over 30 prebuilt entities
  • Unlimited custom entities
  • Unlimited team size
  • Cloud or on-premise
  • 35 languages

What People Are Saying.

  • We chose Artificial Solutions because they had the right blend of technical and development expertise and platform capabilities to support the delivery of Vodafone’s business objectives.

    Vodafone
  • Developed in just a few months using Teneo, Lucy is enabling Škoda to build a closer relationship with our customers and has already resulted in a significant increase in website conversion rates.

    Škoda

Customers - Innovative. Creative. Enterprising.

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Sign up for 90 days free access

Sign up now and you will get your own developer sandbox of the Teneo platform containing all the tools needed to build and manage advanced enterprise chatbots.