TENEO 10 ENTERPRISE VOICE AI that doesn't guess. Ever.
AI approved to act.
Not just answer.
Most voice assistants never reach production. The AI is good enough. The problem is that nobody will let it touch the systems of record.
Teneo 10 is built for control — validated responses, FULL system connectivity and no LLM lock-in.
Your AI Works - It just isn´t allowed to do anything.
Join Teneo 10 to automate customer service and Tier 1 support.
Reimagine Your Contact Center With
Real AI Agents that Automates
The gap you have is not a model problem. It is a permission problem—owned by the system owner, security, and compliance
Status Quo
What most teams have built:
- Understands the caller
- Answers from documents
- Changes nothing in any system
Outcome
What actually removes the work:
- Authenticates the caller
- Retrieves the real record
- Writes the change back
Resolves the contact end to end
Tailored to Enterprises
Aligns with your compliance, security and processes to deliver results that fit seamlessly into your operations.
Proven Results
Save millions annually, boost CSAT and improve first-contact resolution (FCR) rates across channels.
In Order to Lead in Conversational AI and Automation
See How Enterprises Use Teneo
Leading enterprises trust Teneo to scale operations, improve efficiency, and deliver measurable outcomes.
Teneo 10 leads with the Future of Conversational and Voice AI
Your security team doesn’t approve a model. It approves a list.
Every permitted action is declared before launch, reviewed by the people who own the systems and enforced at runtime. Anything not on the list is refused.
Confidential Compute
Focus: Data is protected in use, not only at rest and in transit.
Deploy where required
Focus: Deploy where required
Cloud, private cloud, or entirely within your own country.
Audit and testing
Focus: Every interaction and system change can be reproduced. Behavior proven before release.
Testing is part of the product, not an afterthought.
With Teneo, our AI Agents handle calls at scale, resolving 60% of interactions without agent escalation—helping us save $32.4M per month while delivering a fast, no-wait, fully conversational experience.
Platform Capabilities: Tailored for Enterprise Needs Teneo 10s combines voice automation, orchestrate any LLM, intelligent integrations and enterprise-grade security to deliver scalable, measurable results. Safely.
Omnichannel Consistency
Manage voice, chat, apps and email interactions seamlessly from one platform.
Build Your Bot with Claude
Build, test, deploy, analyze, and optimize AI agents in one place.
Voice AI That Scales
Handle millions of voice interactions monthly with enterprise-grade precision.
Enterprise Security
Built-in governance, monitoring, and compliance ensure trust.
Connect to Any System
Any BSS, OSS, CRM, EHR, GDS, or CCaaS. Connected securely. Public API, no code, drag and drop, open architecture. No platform limitations.
LLM-Independent by Design
Use as much or as little LLM as you need. Or none at all. Not locked to any vendor. Same behavior today as tomorrow — only changes when you change it.
MCP Ready
Built on open standards. MCP for agent-to-tool communication. Teneo connects to anything and coordinates with any agent.
Agent 100 Is as Easy as Agent 1
Effort stays flat as you scale. Add use-cases, processes, agents — without maintenance growing. One platform. Built-in orchestration. Free.
The Results That Redefine Customer Service
Teneo delivers measurable success in Conversational AI, Voice AI and Contact Center Automation.
$32.4M
Saved Monthly: Proven savings from one enterprise customer.
100%
Output Control: Zero hallucinations. No LLM wrapper offers this.
18%
Increase in CSAT:
Customers served faster, first time.
17K+
AI Agents in Production: Across global enterprise contact centers today.
Teneo powers more than 17,000 AI agents in production across global enterprise contact centers.
Teneo combines patented language technology, controlled orchestration, and any-system connectivity. More than 17,000 AI agents run in production across 86+ languages—without locking enterprises to a single model. Only controlled responses reach your customers. No direct LLM output ever touches a customer interaction.
Connect to any BSS, OSS, CRM, EHR, GDS, or CCaaS with an API — in seconds, via Public API or low-code nodes. No platform limitations. No approved connector list.
Agent 100 is as easy as agent 1. Effort stays flat as you scale. Built-in orchestration at no extra cost.
Supports MCP (Model Context Protocol) for agent-to-tool communication and A2A (Agent-to-Agent protocol) for agent-to-agent coordination. Built on open standards.
One enterprise customer saves $32.4M per month. Automated calls cost $0.40 versus $5.60 for live agent handling. 99% intent accuracy. +86 languages from a single instance.
Telefónica Germany: 900,000+ monthly calls. Swisscom: 9 million annual calls, +18 NPS. Medtronic: $6M saved, 36,000 agent hours freed.
Turn Your Contact Center Into a Growth Engine With AI That Delivers