Input Processing Path

When Teneo processes an input, it evaluates various scripts and listeners. Not all of them are executed for each input, it depends on the state of the conversation which ones are executed. For example, the 'begin dialog' script is only evaluated on the first request, while the pre-processing script is evaluated for each request. The the global 'on-drop' script on the other hand, is only evaluated when a flow reaches the top of the stack, which may not be true for each transaction. The diagram below describes which scripts and listeners Teneo may execute when processing an input.

Input processing path in Teneo

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