Maximize Precision with Teneo's NLU Accuracy Booster™

Revolutionize Your Contact Center's NLU Accuracy and Efficiency

Discover the power of Teneo's TLML™ (Teneo Linguistic Modeling Language), a deterministic language understanding system that elevates your contact center’s AI from smart to brilliant. Empowered by agentic AI, Teneo orchestrates any CCaaS, turbocharging NLU accuracy to an unparalleled 99%.

Teneo's NLU Accuracy Booster™ Benefits

30% NLU Accuracy Increase

TLML™ turbocharges NLU accuracy, enhancing AI agent performance to a remarkable 99%, proven in real-world testing. The Teneo Accuracy Booster™ adds a 30% accuracy improvement with a deterministic layer over NLU and LLMs, delivering precision that probabilistic models alone can't match—no custom coding needed.

Instant Deployment & Faster Go-Live

Experience instant accuracy gains with Teneo’s plug-and-play design. TLML™ equips your AI agents to understand context deeply and quickly, reducing go-live times and minimizing total cost of ownership by curtailing post-launch adjustments.

Simplified Management

Streamline virtual agents and dialogue management with TLML’s unified workflows, cutting down on complex rulesets, high-maintenance custom coding, and manual intervention.

How it works

TAILORING ACCURACY FOR YOUR CALL CENTER 👉 Key Features

Guardrails for Generative AI and Precision

Implements safety measures at scale to ensure accuracy and relevance of AI-generated content as well as ensure correct interpretation of close-lying intents, while also protecting against prompt hacking.

Lower Cost

No dependencies on metadata markup or custom scripts. No need to use static and ever-expanding rulesets. No need of increased demand for resources, additional infrastructure and personnel dedicated to maintenance and support.

High-Functioning and Critical Component

Designed to optimize and scale performance across all aspects of bot and dialogue management.

Experience TLML™

Elevate your contact center with Teneo's NLU Accuracy Booster™, where every interaction is an opportunity for excellence. Let your AI agents deliver accuracy, efficiency, and customer satisfaction in every call.

See a Demo

Please fill out the form below to request a personalized demo of Teneo Platform. Our team will get in touch with you shortly to schedule a demonstration tailored to your needs.