Maximize Precision with Teneo's NLU Accuracy Booster

Revolutionize Your Contact Center's Accuracy and Efficiency

Without Teneo Accuracy Booster
With Teneo Accuracy Booster

Discover the power of Teneo's TLML™ (Teneo Linguistic Modeling Language), the deterministic language understanding system that transforms your contact center's AI from smart to brilliant, orchestrating any CCaaS and significantly turbo charging NLU accuracy to 95-100%.

Teneo's NLU Accuracy Booster™ Benefits

Teneo Accuracy Booster Benefits
1

30% NLU Accuracy Increase

TLML™ turbo charges NLU accuracy to 95-100% as shown in actual testing. The Teneo Accuracy Booster™ add a 30% improvement to current accuracy by including a deterministic layer on top of your NLU (Natural Language Understanding) and LLM (Large Language Model), enabling a level of precision that probabilistic models alone cannot achieve and without the need for custom coding.

2

Intelligent Clarification

With TLML, your Virtual Agent understands the context, significantly speeding up the go live time and minimizing ongoing cost of ownership

3

Simplified Management

Streamline virtual agents and dialogue management with TLML’s unified workflows, reducing the need for extensive rulesets, high-maintenance custom coding and manual intervention.

How it works

Single Flow * Unified Clarification * No Language Constraints  

Guardrails for Generative AI and Precision 

Implements safety measures at scale to ensure accuracy and relevance of AI-generated content as well as ensure correct interpretation of close-lying intents, while also protecting against prompt hacking.

Lower Cost 

No dependencies on metadata markup or custom scripts. No need to use static and ever-expanding rulesets. No need of increased demand for resources, additional infrastructure and personnel dedicated to maintenance and support. 

High-Functioning and Critical Component

Designed to optimize and scale performance across all aspects of bot and dialogue management.

Experience TLML™

Elevate your contact center to new heights of performance and customer satisfaction with Teneo's NLU Accuracy Booster™ — where every call counts, and every interaction is an opportunity for excellence.

See a Demo

See a Demo

Please fill out the form below to request a personalized demo of Teneo Platform. Our team will get in touch with you shortly to schedule a demonstration tailored to your needs.