Definition: Generative Pre-trained Transformer 4 is a multimodal large language model created by OpenAI and the fourth in its GPT series.
Enhancing GPT-4 with Teneo Conversational IVR
Teneo Conversational IVR can play a significant role in enhancing GPT-4 performance in a contact center. By providing real-time insights into customer needs, Teneo Conversational IVR enables GPT-4 to better understand and respond to customer queries, resulting in more accurate and contextually relevant interactions. The integration of Teneo with GPT-4 can enhance the conversational capabilities of chatbots and virtual assistants, leading to improved customer satisfaction and a more seamless customer experience.