As Nuance phases out its CX solutions by December 31st, Teneo AI is stepping up to offer businesses a seamless transition and an enhanced customer experience. With a proven track record of boosting customer satisfaction by 40% and achieving 99% language accuracy, Teneo AI integrates the latest LLM models to provide responses like “Welcome to ACME Industries, how can we help you today?”— all within 90 days.
Webinar: Time’s Ticking – Migrating Seamlessly from Nuance CX Solutions to Teneo.ai
Join a live session at 5:00PM CET / 12:00PM EST on November 7th, where we will discuss how Teneo AI’s ACCelerator Pack enables a seamless migration from Nuance IVR in less than 90 days, maintaining your existing infrastructure while unlocking powerful AI capabilities. Don’t start 2024 unprepared—get ahead of the deadline and discover how Teneo AI can streamline your contact center and reduce operational costs.
ACCelerator Pack Overview
Teneo AI, in partnership with industry leaders, offers a fast, seamless transition from Nuance to Teneo AI, leveraging years of experience in managing large contact center migrations. Our ACCelerator pack ensures a hassle-free migration in under 90 days, minimizing disruption to your business operations. The migration process includes:
- Comprehensive Evaluation: Tailored analysis of your current systems and requirements.
- Smooth Integration: Rapid deployment across all channels (voice, text, social media) without the need to replace core contact center technologies. Maintain your existing Cisco, Genesys, NICE, Avaya, or Connect platform—Teneo integrates with all.
- Training and Ongoing Support: Comprehensive training for your teams to maximize the platform’s value.
- Continuous Evolution: AI that adapts and improves through real-time feedback.
Why Act Now?
Future-proof your customer service with Teneo AI. Our solution delivers 40% faster deployment, 40% better call containment, and 99% conversational accuracy, making Teneo AI the leader in AI-powered customer support automation.
Addressing MACC Agreements
Teneo AI is Transact-enabled, allowing you to seamlessly transition your existing Nuance commitments under a Microsoft contract to Teneo AI.
Why Teneo AI Stands Out
Replacing Nuance IVR with Teneo AI’s Natural Language Interface is just the beginning of your journey toward full automation. Our deployments have fully automated four million phone calls, including complex support and commerce interactions, with no human intervention. Enterprises benefit from increased efficiency and task containment, making Teneo AI the go-to choice for elevating customer support while reducing operational costs.