AI Webinars & Events
Come see us and stay ahead on the latest trends, best practices, and connect with peers at AI webinars and events that we host or attend.
Watch All of Our On Demand AI Webinars:
Teneo Agentic AI: Daha Zeki ve Daha Hızlı
Teneo'nun FGS ile beraber kurumsal Agentic AI çözümünün, idari yükleri hafifletirken ve ölçeklenebilir, insan benzeri müşteri etkileşimleri sunarken, aylık 33 milyon dolar gibi dikkat çekici bir yatırım getirisi (ROI) sağlama gücünü keşfedin.
What does the future look like with Agentic AI in Healthcare?
In this webinar with Ebo.ai, we'll explore how agentic and Conversational AI are transforming patient interactions, enhancing inclusion, and creating new efficiencies across the health system.
CAI Implementation Best Practices That Deliver: From Promise to Payback
In this dynamic and practical webinar, Donna Fluss, President of DMG Consulting LLC and Anne Jenkins, VP of Solutions Architecture at Teneo.ai, share what truly separates high-performing CAI programs from those that fail to deliver.
Compliance Meets LLMs: How Medtronic Is Using Conversational AI to Revolutionize Medical Device Support
Join us for an inside look at how Medtronic is safely deploying Agentic AI to enhance regulated device support and customer engagement in one of the most sensitive, compliance-bound sectors.
Book Smarter, Serve Faster: Automate Appointment Scheduling with Voice AI
Teneo.ai shows you how AI-powered booking transforms customer service across industries — from white goods to wellness, travel to finance.
How Genesys' Financial Customers are Achieving 60% Call Containment with Teneo Agentic AI
Join us for an exclusive deep-dive into how leaders within the Financial industry are leveraging Teneo Agentic AI, fully embedded within the Genesys platform, to radically reduce agent workload, accelerate containment, and improve customer satisfaction—all while maintaining full oversight and speed of execution.
Agentic AI in Action: Smarter, Faster, and More Human-like Service
Traditional AI-powered chatbots and virtual assistants, while useful, often fall short in meeting these dynamic demands. Enter Agentic AI—a groundbreaking advancement that empowers AI agents to think, plan, and act autonomously, ushering in a new era for customer service and contact center operations.
Voice Automation for the Healthcare Industry
In this engaging webinar, industry experts will explore how voice-activated solutions are streamlining workflows, improving patient outcomes, and enhancing accessibility for medical professionals and patients alike.
Time's Ticking: Migrating Seamlessly from Nuance CX Solutions to Teneo.ai
Our expert speakers will walk you through the migration process, from comprehensive evaluations of your current systems to smooth integrations across all channels and technical architecture. Discover successful implementation stories from customers and partners and how Teneo is making their CX better.
What is an Agentless Contact Center and Why is it Relevant Today?
Discover the future of customer service with our insightful webinar on agentless contact centers. Understand what sets agentless models apart from traditional contact centers.
Tech Update on Teneo 7.6: Enhanced Conversational AI with Streaming and New Web Widget
This webinar covers the new features and enhancements in Teneo 7.6, including Streaming Responses for real-time interaction, the introduction of a modern Teneo Web Widget with streaming support, and improved development tools for creating complex conversational flows more efficiently.
AI Revolution in Customer Care: Optimizing Contact Centers with Generative AI
This session explores the transformative impact of Generative AI and Large Language Models (LLMs) on customer interactions in contact centers. The speakers discuss about the future of customer experiences, followed by an exploration of the challenges in building and testing AI-driven bots.
AI-Powered Contact Centers: Boost Containment, Efficiency, and Revenue
This webinar will delve into customer service automation strategies to achieve higher call containment, a key metric for resolving customer queries within automated systems, thereby boosting efficiency, and reducing human agent workloads.
Tech Update on Teneo 7.5: New Copilot Features & Redesigned Studio Web
This new release brings more focus on Generative AI, with a suite of upgrades and features designed to streamline your d...
Shielding Conversational AI: Defending Against Prompt Hacking Threats
Understanding Prompt Engineering's Role: Participants will gain insights into the critical role of prompt engineering in...
All about GPT-4o for Customer Service
What's GPT-4o and summary of the new features showed at the OpenAI unveil. How does GPT-4o will affect the Conversationa…
Revolutionizing Engagement: The Generative AI Wave in Contact Centers
Our journey begins with a broader perspective provided by Microsoft, setting the stage for understanding the current sta...
Tech Update on Teneo 7.4 - Copilot: Revolutionizing Customer Interactions with Generative AI
Our exploration begins with Teneo 7.4, a transformative technology reshaping customer interactions in contact centers by...
Transform Your Business with Enterprise-Level LLM Agents
This session is tailored for business professionals seeking to harness the power of advanced AI to drive operational efficiency, foster innovation, and enhance customer experiences across their organizations.
Top 5 Challenges of LLMs for Enterprises & How to Solve Them
Join our engaging and interactive webinar where industry experts will dive into the top five challenges of LLMs—cost, accuracy, relevance, context, and safety—and reveal innovative solutions to overcome them.
LLM Orchestration and Contact Center Automation for the Agentless Future
Join our webinar on agentless contact centers, where we explore how large language models (LLMs) enhance automation, accuracy, and security. Learn about AI orchestration, automating complex queries, and how LLMs support scalability
2025: The Year AI Takes Over Level 1 Support
Whether you're looking to fully automate your contact center or simply enhance efficiency, this webinar will give you the tools and insights you need to make the transition a success, ensuring long-term scalability and higher ROI for your business.
Watch Our Webinars about Agentless Contact Centers:
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See real results with the power of Teneo
We help high-growth companies like Telefonica, HelloFresh, Skoda and Swisscom find new opportunities through AI conversations.
Interested to learn what we can do for your business?
