Account Executive / Senior Account Executive

KEY RESPONSIBILITIES:

• Report to the VP New Sales and Partners EMEA, and be responsible for maximizing/increasing revenue growth through new customer acquisition and account management.
• Operate as the lead point of contact for any and all matters specific to your customers and prospects, and build and maintain strong, long-lasting customer relationships.
• Lead meetings, presentations and communications with your customers and prospects.
• Develop and execute sales/account plans to penetrate direct business opportunities and capture significant market share.
• Drive business opportunities forward in alignment with our value-based sales methodology.
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
• Be creative in your approach to connecting with prospects, communicating our value proposition and expanding our presence across our customers’ lines of business.
• Execute against the sales/account plans, lead contract negotiations to consistently deliver on quarterly and annual quotas.
• Work with the New Business and Channels department to drive the sales strategy and business expansion.
• Keep the corporate CRM system up to date with an accurate reflection of activities and opportunities.
• Deliver accurate and timely forecasts and pipeline reports to management.
• Keep HQ up to date with all financial reporting, legal contracts, etc.

REQUIREMENTS:

Location & Eligibility

• Istanbul based and Turkish national.
• Fluent in English.
• Strong understanding of the Turkish market and its dynamics.
• Bachelor’s degree or higher.

Skills & Qualifications

• Excellent communication and negotiation skills.
• Proven experience in strategic account management, preferably within the AI / SaaS industry is essential.
• Ability to think strategically and execute effectively.
• Strong analytical skills and the ability to interpret data to drive decision-making.
• Be familiar with a solution-based approach to selling, have experience managing a complex sales process, and possess excellent presentation and listening skills, organization and contact management capabilities.

Must Haves: Sales & Industry Experience

• Full understanding of Turkish business culture and communication styles.
• Experienced selling AI at C-Level (heads of contact centers, customer services, customer experience, and operations) to high call volume B2C Contact Centre customers in Türkiye.
• Own network of large-scale B2C Contact Centre customers, Contact Centre providers, and local integration partners in Türkiye.
• Proven Contact Centre Sales experience essential.

Account & Sales Responsibilities

• Achieve sales quotas for allocated accounts on a quarterly and annual basis by developing a sales strategy in the allocated territory with a target prospect list and a regional sales plan.
• Develop marketing plans with the marketing team to drive revenue growth.
• Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Application Services (AS) solution within the marketplace.
• Prospect qualification and the development of new sales opportunities and ongoing revenue streams.
• Arrange and conduct initial Executive and CxO discussions and positioning meetings.
• Sales process management and opportunity closure.
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams.

Personal Attributes

• Self-starter and strong at working as part of a remote team.

We are a great match if you have/are

• 5-10+ years of full-cycle sales experience selling software or cloud-based applications to the mid-market.
• Experience hitting a quota of $1m+ of Annual Recurring Revenue (ARR) per year and experience averaging 8+ meetings per week.
• A track record of success in driving consistent activity, pipeline development, and quota achievement.
• Experience determining customer requirements and presenting appropriate solutions.
• Pro-active, independent thinker with high energy and a positive attitude.
• Excellent verbal and written communication, presentation, and relationship management skills in English language.

SALARY RANGE:

Attractive and competitive, reflecting skills and experience. Sales commission rates are very attractive and can double salary.