One Platform. Endless Connections
Teneo Integrated Ecosystem
Connect your Agentic AI across the enterprise with low-code simplicity and open API flexibility.
Integrate With Anything.
No Limits.
Teneo’s open architecture gives you the freedom to connect with any system; create plug & play integrations you can adapt to fully custom builds via our Public API.
Highlights
Drag-and-drop simplicity
launch integrations in minutes with low/no-code design.
Ultimate flexibility
extend or customize as your workflows evolve.
Proven at scale
every integration is enterprise-ready, secure, and reliable.
Why Teneo Integrations?
Simplifying Complexity
Turn intricate API work and JSON handling into clear, visual steps. Configure once, reuse across flows, and keep teams moving.
Universal Compatibility
Connect with CCaaS, CRMs, channels, ITSMs, commerce, data tools and more; without additional infrastructure changes.
Synchronized
Lifecycle
Package integration logic alongside your solution for shared logging, version control, and easier troubleshooting.
Collaboration by Design
Developers and business users work side by side. Tech builds integration nodes; business teams drag-and-drop them into flows. One environment, consistent guardrails.
Customizable Integration Nodes
From simple REST calls to complex SOAP/data transforms, represent integrations as reusable, low-code nodes in Teneo.
Ecosystem of Integrations: By Us & Our Customers
Teneo integrates with the platforms enterprises already use; across contact centers, business apps, communication channels and analytics.
Built for Agentic AI Operations
Context-aware Orchestration
Route tasks, trigger actions, and hand over to humans when needed; while preserving context across systems and channels.
Low-code, not Low-power
Drag-and-drop flows, templates, and reusable nodes speed up delivery without limiting advanced teams.
Observability by Design
Centralized logs and metrics for integrations and flows, so you can diagnose issues and continuously improve.
Extend with the Teneo Public API
When your use case demands something else, Teneo’s open Public API gives you the freedom to build without limits:
Connect anything; from proprietary tools to industry-specific platforms
Orchestrate complex workflows across services and channels
Enrich agents with enterprise data, systems, and custom actions
Enterprise-ready by design: Seamlessly integrate Teneo into your stack with stable, versioned endpoints that cover the entire agent lifecycle, create, update, test, deploy; with built-in observability, optimization, and predictable upgrades.
Use Cases
Customer Service:
Guide callers, reduce misrouting, and escalate to agents with full context.
IT & Operations:
Create/update tickets, trigger automations, and resolve issues faster.
Sales & Marketing:
Capture and qualify leads, then sync seamlessly to your CRM.
Insights:
Stream events into custom dashboards for company-wide reporting and visibility.
Want to Learn More?
Connect your Agentic AI. Less friction, more impact. Low-code integrations, flexible setup, and a public API; so, your agents can act across the enterprise with confidence.
