In a few minutes you can say 'Hello!' to your first solution in Teneo! Let's get started.
Log in to Teneo Studio
First you need to log in to Studio. Studio will open in the tab 'My Work'. This gives you quick access to the things you’re working on. As you have not yet created anything, this tab will be empty.
Create a solution
Building a bot in Teneo means building a solution. A solution is a container for all knowledge, conversational logic and additional resources that make up your bot.
This is what you need to do to create a solution:
Select 'Solutions' in the menu on the left.
Click the 'New' button in the upper right corner. This opens a dialog box.
Fill in a name for your solution, for example My First Solution.
Make sure the Solution Language for this first bot is English. This will be the mother tongue of your bot.
Under 'Solution Content', choose 'Create from Template' and select 'Teneo Dialogue Resources English 5.1.1' from the list. This will boost your bot with lots of pre-built flows. The bot will then, right out of the box, understand and respond to greetings, meta-requests (like Can you repeat that?), feedback (like Great! or You are stupid) and conversational small talk.
Click 'OK'. It may take a couple of minutes for your solution to be created. You will be notified when it’s done.
Assign Teneo Lexical Resources
Teneo comes with pre-built Lexical Resources (TLRs). The TLRs help your bot to understand a specific language, its words, synonyms and expressions.
Now, let's specify which TLRs to use for your bot. This is what you need to do:
Open your solution by double-clicking its name in the Solutions window.
Click on the tab 'SOLUTION' in the upper left corner.
Select 'Resources' in the purple bar on the left.
Make sure the 'Lexical' tab at the top of the window is selected.
Click 'Assign Lexical Resource' in the upper right corner, and select Teneo Lexical Resources English in the drop-down.
Repeat step 5 to also assign the Teneo Offensive Language Detector English resource and the Teneo Sentiment and Intensity English.
Now your solution contains all that is needed for your bot to have its first conversation.
Time to talk to your bot! The 'Try out' panel in the main solution window allows you to test your bot and chat with her.
If you are still in the Resources window, click on the arrow in the top left to go to the main solution window (the HOME tab).
If the tryout panel is not visible, make it appear by clicking the 'Try out' button on the right side of the window.
Because you've just assigned the Lexical Resources, there will be a message at the bottom of the tryout panel that says 'A reload of the engine is required to apply your recent changes'. Click Reload now to get rid of that message.
Say hello to your bot. The input field is at the bottom of the panel.
Perhaps you can try some other small talk questions too, like:
How are you?
My name is John
What is my name?
I like you
Where to go next?
You now have a solution that will hold all the conversational logic of your bot. Let's continue by adding your first flow.