Teneo Developers

Korean Input Processors Chain

Introduction

An Input Processor (IP) pre-processes inputs for the Teneo Engine to be able to perform different processes on them, such as normalization and tokenization of inputs or spelling correction. Each language supported by the Teneo Platform has a chain of Input Processors which know how to process that particular language. This pages details the Input Processors chain for the Korean language.

IP Chain Setup

The following graph displays the setup of the Korean Input Processors chain; each Input Processor is described further in the following sections.

graph TD subgraph ips [ ] splitting[Standard Splitting] --> morphological[Korean Morphological Analyzer] morphological[Korean Morphological Analyzer] --> annotation[System Annotation] annotation[System Annotation] --> number[Basic Number Recognizer] number[Basic Number Recognizer] --> languagedetect[Language Detector] languagedetect[Language Detector] --> predict[Predict] end input([User Input]) --User gives input--> splitting predict[Predict] --Parsed input--> parsed([To Dialog Processing])

Korean Simplifier

The Korean Simplifier is a special kind of processor that is used to normalize the user input by:

  • converting full width Latin letters and Arabic digits into their half width version, and
  • lowercasing the uppercase Latin letters.

This Simplifier is special because it is not run as part of the Input Processors chain, but rather by the Tokenizer when it puts the tokens generated by Kuromoji into a Teneo data structure. Additionally, the Simplifier is also run by the condition parser inside the Teneo Engine, which normalizes the Language Object syntax words before adding them to the internal Engine dictionary.

Input Processors

Standard Splitting

The Standard Splitting Input Processor splits the user input text into sentences and words; this Input Processor generates one or more sentences with zero or more words. The generated WordData objects contain the original and the simplified form of the word; the final word form is initialized with the simplified word form.

Korean Morphological Analyzer

The Korean Morphological Analyzer runs Komoran on every sentence from the user input as provided by the Standard Splitting Input Processor. Komoran returns the root of every word in the sentence as well as a tag that contains both Part-of-Speech (POS) and morphological information. The Korean Morphological Analyzer then converts into Teneo annotations the root, the Part-of-Speech and morphological information for every word.

The table below lists how the tags from Komoran are mapped to annotations in Teneo.

Komoran tagDescriptionMap to Teneo annotation(s)
VAAdjectiveADJ.POS
JKGAdnominal case markerJKG.MST
MAGAdverbADV.POS
JKBAdverbial case markerJKB.MST
VCPAffirmation/positiveVCP.MST
NAAnalytical CategoryNA.MST
JXAuxiliary postpositional particleJX.MST
VXAuxiliary predicate elementVX.MST
NNBBound nounNN.POS , NNB.MST
SNCardinal numberCARDINAL.POS
JKCComplement case markerJKC.MST
JCConjunctive postpositional particleJC.MST
MAJConnective adverbADV.POS, CONNECTIVE.MST
ECConnective endingEC.MST
VCNDenial/negativeVCN.MST
MMDeterminerDET.POS
ETEnding of a wordET.MST
ETMEnding of a wordETM.MST
SLForeign wordFOREIGN.POS
SHForeign wordFOREIGN.POS
ICInterjectionINTERJ.POS
NNGNounNN.POS
NFNoun estimation categoryNF.MST
NRNumeralNR.MST
JKOObject case markerJKO.MST
JKQPostposition, postpositional particleJKQ.MST
EPPre-final endingEP.MST
XPNPrefixXPN.MST
NPPronounPRON.POS
NNPProper NounNN.POS , PROPER.POS
SFPunctuationPUNCT.POS
SPPunctuationPUNCT.POS
SSPunctuationPUNCT.POS
SEPunctuationPUNCT.POS
SOPunctuationPUNCT.POS
XRRootXR.MST
EFSentence-closing endingEF.MST
JKSSubject case markerJKS.MST
XSNSuffixXSN.MST
XSVSuffixXSV.MST
XSASuffixXSA.MST
SWSymbolSYM.POS
VVVerbVB.POS
NVVerb estimation categoryNV.MST
JKVVocative case markerJKV.MST

System Annotation

Teneo bundles two default collections of annotations in all language configurations: standard annotations added by the System Annotation Input Processor and special system annotations added by the Engine; the System Annotation Input Processor performs simple analysis of the sentence texts and may generate the standard annotations listed below.

AnnotationDescription
_BINARYThe input consists of only 0s and 1s
_BRACKETPAIRAt least one matching pair of brackets appears in the input; possible bracket types: ( ), [ ], { }
_EXCLAMATIONAt least one exclamation mark (!) appears in the input
_EM3Three (or more) exclamation marks (!!!) appear in a row in the input
_EMPTYThe input contains no text / the sentence text is empty
_NONSENSEThe input contains nonsense text, e.g., 'asdf', 'wgwwgwg', 'xxxxxx'
_QUESTIONAt least one question mark (?) appears in the input
_QT3Three (or more) question marks (???) appear in a row in the input
_QUOTEAt least one single quotation mark (') appears in the input
_DBLQUOTEAt least one quotation mark (") appears in the input

Special System Annotations

The following two, special annotations are set by the Teneo Engine. These special system annotations are not related to individual inputs but rather to whole dialogues and are dependent on the session state.

AnnotationDescription
_INITIndicates session start, i.e., the first input in a dialogue
_TIMEOUTIndicates the continuation of a previously timed-out session/dialogue

Basic Number Recognizer

The Basic Number Recognizer identifies all Arabic numbers of the type 123 and 3.14 in the user input and annotates each of them with an annotation associated with a variable which holds the actual numeric value of the number found.
The Basic Number Recognizer is language dependent and each language has its own configuration defining the decimal point characters and the thousands separator character to be ignored.

AnnotationVariableDescription
NUMBERnumericValueAnnotation created for identified Arabic numbers in user inputs

For the annotation and its numeric value variable to be added, a number in the user input must meet the following syntax:

ā€‹ It must match the regular expression:

[,]?[0-9]+([,][0-9]+)*([.][0-9]+)?|[.][0-9]+

ā€‹ It must be parseable by Java's BigDecimal to ensure it is a number

The above syntax provides the following guarantees:

  • The sign is not included in the annotated token
  • The numericValue variable contains a BigDecimal representation of the number.

In the above example regex, the dot is used as a decimal marker and the comma as a regular expression; as described earlier this configuration is language dependent and therefore varies depending on the selected solution language.

Language Detector

The Language Detector uses a machine learning model to predict the language of a given user input and adds an annotation, as seen in below table, to the input together with a confidence score of the prediction.

AnnotationVariableDescription
<language label>.LANG, e.g., %$DA.LANGConfidenceAnnotation created for the predicted language

The Language Detector can predict the following 45 languages; the language label used to create the annotation name is in brackets:

Arabic (AR), Bulgarian (BG), Bengali (BN), Catalan (CA), Czech (CS), Danish (DA), German (DE), Greek (EL), English (EN), Esperanto (EO), Spanish (ES), Estonian (ET), Basque (EU), Persian (FA), Finnish (FI), French (FR), Hebrew (HE), Hindi (HI), Hungarian (HU), Indonesian-Malay (ID_MS), Icelandic (IS), Italian (IT), Japanese (JA), Korean (KO), Lithuanian (LT), Latvian (LV), Macedonian (MK), Dutch (NL), Norwegian (NO), Polish (PL), Portuguese (PT), Romanian (RO), Russian (RU), Slovak (SK), Slovenian (SL), Serbian-Croatian-Bosnian (SR_HR), Swedish (SV), Tamil (TA), Telugu (TE), Thai (TH), Tagalog (TL), Turkish (TR), Urdu (UR), Vietnamese (VI) and Chinese (ZH).

Serbian, Bosnian and Croatian are treated as one language under the label SR_HR, and Indonesian and Malay are treated as one language under the label ID_MS

A number of regexes are also in use by the Input Processor, helping the model to not predict a language for fully numerical inputs, URLs or other type of nonsense inputs.

The Language Detector will provide an annotation when the confidence prediction threshold is above 0.2 for the languages, but for the following listed languages, language annotations are always created (even for predictions below 0.2) since the Language Detector is mostly accurate when predicting them: Arabic, Bengali, Greek, Hebrew, Hindi, Japanese, Korean, Tamil, Telugu, Thai, Chinese, Vietnamese, Persian and Urdu.

Predict

The Predict Input Processor makes use of an intent model generated when classes are available in a Teneo Studio solution to annotate user inputs with the defined classes; intent models can be generated either with Teneo Learn or CLU. Note that as of Teneo 7.3, deferred intent classification is applied and annotations are only created by Predict if references to class annotations are found during the input matching process.

When Predict receives a user input, confidence scores are calculated for each class based on the model and annotations created for the most confident class and for each other class that matches the following criteria:

  • the confidence is above the minimum confidence (defaults to 0.01)
  • the confidence is higher than 0.5 times the confidence value of the top class.

For each selected class, an annotation with the scheme <CLASS_NAME>.INTENT is created, with the value of the model's confidence in the class as well as an annotation variable specifying the used classifier (i.e., Learn, CLU or LearnFallback) and an Order variable defining the order of the selected classes (i.e., 0 for the class with the highest confidence score and 4 for the selected class with the lowest confidence score).
A special annotation <CLASS_NAME>.TOP_INTENT is created for the class with the highest confidence score.

AnnotationVariableVariableVariableDescription
<CLASS_NAME>.TOP_INTENTclassifierconfidenceAnnotation created for the class with the highest confidence score
<CLASS_NAME>.INTENTclassifierconfidenceOrderAnnotation given to each selected class with a maximum of five top classes

The Predict Input Processor creates a maximum of 5 annotations, regardless of how many classes match the criteria.