Google DialogFlow
The Google DialogFlow connector connects makes use of a thin proxy bot in Google Dialogflow ES, which uses a Google Cloud (GCP) Function based fulfillment to call out to Teneo over REST.
Genesys Cloud
The connector also includes a solution that contains a Genesys Cloud integration containing methods for authentication, callbacks, transfers, and cases as well as for mapping and listing properties inside your Genesys Cloud account. Since the source code of the integration is embedded in the solution, it can be easily extended or used as a starting point for new methods.
