Teneo Developers

Table of Contents

Was this page helpful?

Share to

Extensions

The Teneo functionality can be extended in many ways. Here's a list of common and useful extensions:

ExtensionDescription
CSV HelperQuickly convert .csv or .tsv files stored in the Resource file manager to Groovy maps.
Dialogue TranscriptsGet all inputs and outputs in a conversation either as a transcript or as an object.
Fuzzy MatchingUse fuzzy matching to quickly find matching items in a user input.
IVR Helper for CSG-IMPrepare your solution for IVR with CSG Interactive Messaging.
Regular ExpressionsCreate annotations based on Regular Expressions. Useful for annotating patterns in user inputs, like postal codes, license plates etc.