Listeners and variables
Listeners and variables not only provide the conversational AI application with a context, but they also provide the application with memory. For example, it is possible to use variables when wanting the application to remember the name of the user, so that the application can use that name in the response.
Similarly, by using listeners and variables, the conversational AI application can remember a conversation context, for example, if the user is asking about shops in London and then says what about New York?, the application will interpret that the user is talking about shops in New York.
This section provides information on how to create Listeners and Variables in Teneo Studio. Please select a topic from the left-side menu to read more.