# Troubleshooting

## Entity



#### __Teneo Studio Desktop__

The __Errors__ panel becomes visible when errors are detected in the Entity; the below table lists possible errors and provide relevant information for the user to resolve the issue.

| Error type  | Error message                                                | Implication                   | Resolution                                                   |
| ----------- | ------------------------------------------------------------ | ----------------------------- | ------------------------------------------------------------ |
| Error       | The entity has no name                                       | Entity cannot be saved        | Select the __Entity__ tab to go to the Properties of the Entity and give it a name |
| Error       | The Entity contains only empty entries, an Entity must contain at least one non-empty entry to be saved | Entity cannot be saved        | Add at least one valid entry to the Entity                   |
| Information | This entity contains one or more empty entries, these empty entries will not be saved | Only rows with data are saved |                                                              |
| Error       | This entity has an entry referencing itself                  | Entity cannot be saved        | Delete the entry with the self-referring Entity              |
| Error       | The variable has no name                                     | Entity cannot be saved        | Give the variable a unique name                              |
| Error       | It is not permitted to use 'lob' as a variable name          | Entity cannot be saved        | Update the name of the variable to something different than 'lob'/'_USED_WORDS' |
| Error       | A variable name can not contain '_USED_WORDS'                | Prevents Entity Save          | Update the name of the variable to something different than 'lob'/'_USED_WORDS' |
| Error       | There are duplicate names in the list                        |                               | Two or more variables share the same name, edit the variable name so that each is unique |
| Error       | This entry contains one or more variable values, but has no value, every entry must have a value | Entity cannot be saved        | Add the desired variable values for each entry               |
| Error       | This Entity has an empty scripted Variable value. All scripted Variable values must contain a value | Entity cannot be saved        | Add the desired script value for each entry                  |

#### __Teneo Studio Web__

Teneo Studio performs error detection and validation of Entities, the below table lists the most common errors and provide relevant information for the user to resolve the issue.

| Error type | Error message                                                | Implication            | Resolution                                                   |
| ---------- | ------------------------------------------------------------ | ---------------------- | ------------------------------------------------------------ |
| Error      | The document name is not unique                              | Entity cannot be saved | Rename the Entity; [read more](user-guide/entity/entity-basics?id=naming-an-entity) |
| Error      | An entity cannot have duplicated entries                     | Entity cannot be saved | Update or delete one of the duplicated entries               |
| Error      | This Entity contains only empty Entries, an Entity must contain at least one non-empty Entry to be saved. | Entity cannot be saved | Add at least one valid entry to the Entity                   |
| Error      | All scripted variable values must contain a value            | Entity cannot be saved | Add the desired script value for each entry                  |
| Error      | Variables must not have duplicate names                      | Entity cannot be saved | Update the name of one of the variables to ensure that each name is unique |

RELEASE NOTES

Platform Dependencies

Dependencies and Licenses

Prerequisites of Teneo Frontends

Teneo 7.0

Teneo 7.0.1

Teneo 7.0.2

Teneo 7.0.3

Technology and deployment

Teneo Studio

KNOWLEDGE BASE

Annotations

Annotations in Engine

Annotations in Studio

Bulk Import formats

Format Entities

Format Language Objects

Format Question and Answer pairs

General about format

Condition writing

Condition coding

TLML syntax summary

Limit unused words to

Draft TLML Syntax

Sentence test order and stop testing

General

FAQs

Input Processors

Custom configuration

Log data

Data model

Metadata

Machine learning

Class Manager

Class Performance

Publish

Solution publish

Resources

Lexical resources

Lexical resources for log data analysis

Teneo naming conventions

Scripts

Global Scripted Context

NLU Variables and Propagation scripts

Predicate scripts

Using scripts

Variables and Listeners

Solution

Localization setup

Multiple Flow Triggers

Skip Conditions

Predefining template solutions

Prompt Triggers

Relative ordering

Resume Prompts

Safetynet and default output

Sub-flows

What does a Flow consist of

Teneo Engine

Environment recognition

Output parameters

Processing path

Script and Listener events in the matching process

Stack of active flows

The answering process

REFERENCE

API reference doc

Teneo Inquire client

Interfacing with API JSPs

Web Socket API

NLP Capabilities

Chinese IP Chain

Japanese IP Chain

Korean IP Chain

Date and Time

Named Entity Recognizer

POS Tagger

Standard IP Chain

Turkish IP Chain

Conversational Modules

Date & Time

Deprecated objects

Pre-built Entities

Flow lists

Named Entity ANNOT objects

POS/Morphology ANNOT objects

Dialogue Resources

Lexical Resources

Offensive Language Detection

Sentiment & Intensity Analysis

Teneo Linguistic Modelling Language (TLML)

Teneo Query Language (TQL)

Auto-test

Auto-test results panel

Automated testing

Class management

Class manager window

Working with Classes and training data

Entity

Entity Basics

Entity Window

Entries Editor

Variables

Flow

Bot Output

Data Actions

Flow Basics

Flow Link

Flow Listener

Nodes and elements

Flow Variable

Flow window

Integration

Match Requirements

Prompt

Script

Sub-flow

Transition

User Intent

Globals

Emotions

Global Listeners

Global scripts

Global Variables

Metadata definitions

Global Context

Import Export

Bulk import

Export/Import of lexical resource

Importing and exporting

Merging solutions

Language Object

Language Object Basics

Language Object Window

Listeners and Variables

Creating a Listener

Creating Flow and Global Variables

Optimization

Class performance

Classifier

Improvement suggestions

Querying log data

Ordering

Ordering groups

Ordering suggestions

Trigger ordering window

Working with trigger relations

Publish environments

Publish a solution

Assign a lexical resource

Integrate external services

Resource Files

Document Basics

Version Control

Keyboard Shortcuts

Lexical Resource Information

Properties Lists

Localization Structure

Updates From Master

Recycle Bin

Search

Solution Properties

Solution Window

Syntax Editor

Referenced Documents

TLML Syntax

Teneo Log Data Manager

Augmenters

Teneo Manager

Get Started

Import/Export

Lexical

Solution Basics

Spellcheck

User Permissions

Login

Tryout

Advanced Tryout

Detailed information

TENEO 7.0.3

Table of Contents

Troubleshooting

Entity