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Flow basics

Introduction

The Flow is the design of a dialogue between an end-user and the Conversational AI application; usually a Flow covers a specific topic or use case and contains at lease one User Intent trigger and a Bot Output, but the Flow can be designed to call external Integrations, link to other Flows, or contain Script nodes which executes when the Flow is triggered and the Script node reached.
This pages presents the basics related to working in a Flow, for specifics on the implementation of particular Flow node or element, please find the relevatn page via the left-hand menu.

TODO label

"TODO" labels are shown in the Flow editor when an implementation is still pending, allowing the solution designer to sketch the Flow by creating the global structure before specifying the specifics such as Match requirements or Output answers.
The "TODO" labels do not affect the functionality of the solution at execution time, the only purpose of the labels is to remind the solution developer of the pending implementation(s).
User Intent triggers or Transitions which are input consuming but with no defined Match requirements will never match an input and hence will not be triggered.

Open

To open a Flow in read only mode, either:

  • Double-click the wanted Flow in the Solution Explorer view
  • Select the Flow and click Open in the top ribbon
  • Right-click the Flow and select Open in the context menu

Activate edit in the opened Flow by clicking Edit in the top ribbon of the Flow

To open a Flow in edit mode, either:

  • Press the Alt key while double-clicking the wanted Flow in the Solution Explorer view
  • Select the Flow and click Edit in the top ribbon
  • Right-click the Flow and select Edit in the context menu

Open an existing Flow by:

  • Navigating to the Folder where the Flow is stored
  • Click the Flow name
  • The Flow is now opened.

In Teneo Studio Web, Flows always open in Edit mode.

Create

Edit

Save

Close

Delete