Teneo Developers

Resume Prompts

Add a Resume Prompt to a Flow

To create a Resume Prompt for a Flow, follow the below steps:

  • Go to the backstage of the Flow (Flow tab > Properties)
  • Write an Resume Prompt in the text field
  • Remember to click Save to save the changes to the Flow.

Add a Resume Prompt to an Output node

To create a Resume Prompt for an Output node, follow the below steps:

  • Select the Output node in the Flow graph
  • In the Output panel, in the right-side of the window, click Add next to Resume Prompts
  • Enter the Resume Prompt in the text field and optionally select an emotion from the drop down menu to the right
  • Remember to click Save to save the changes to the Flow.

To add more than one Resume Prompt to the Output node, simply repeat the above steps.

Random vs Set Order

When adding more than one Resume Prompts, the Resume Prompts are by default given randomly.

To set a fixed order in which the Resume Prompts should be given, click the Set Order button available above the Resume Prompt text fields.

When Set Order is selected, the user can drag/drop the Resume Prompts text fields into the wanted sequential order.

The Cycle button is available when Set Order is activated. This option allows to 'cycle' the sequentially ordered Resume Prompts; so that the first Resume Prompt will be given again after the user has been presented with the last one in the list.

Set Order and Cycle options

Allow output to be revisited

In order to resume a Flow, the Output node that was active when the Flow was interrupted must be marked as Allow output to be revisited.

To make the Output node revisitable, simply tick the Allow output to be revisited option available in the Resume Prompts section of the Output node (right-side panel when selecting the Output node in the Flow graph).

Limit number of revisits to

The Limit number of revisits to option appears when the user has ticked the option Allow output to be revisited.

Revisitable Output node

This option allows the user to specify the number of times the Output node should be revisited before the Flow is removed from the Flow stack.

The default value is 2, but the user can modify the value by writing a new number or using the up/down arrows next to field.

Output nodes
Flow stack
Resume Prompts in the Knowledge Base