In a few minutes, you will be able to say 'Hello!' to your first solution both in Teneo and online! Let us get started.

## Log in to Teneo Studio

First, you need to log in to Studio. The Studio will open in the tab 'My Work'. This gives you quick access to the things you’re working on. As you have not yet created anything, there will be nothing displayed under this tab.

![1-login](//videos.ctfassets.net/2vbtnveccz5s/3ZHOhqOCEDrWJQGn7AHMbH/1660dc311b45338c7ea38098faf8c0d1/1-login.mp4)

## Create a solution

Building a bot in Teneo means building a solution. A solution is a container for all knowledge, conversational logic, and additional resources that make up your bot.

This is what you need to do to create a solution:

1. Select 'Solutions' in the menu.
2. Click the 'New' button in the upper right corner. This opens a dialog box.
3. Set the language to English. This will be the mother tongue of your bot.
4.  Under 'Solution Content', choose 'Create from Template' and select the latest version of '**Teneo Dialogue Resources English**' from the list. This will boost your bot with lots of pre-built flows. The bot will then, right out of the box, understand and respond to greetings, meta-requests (like 'Can you repeat that?'), feedback (like 'Great!' or 'You are funny') and conversational small talk.
5. Click on 'Next' and fill in a name for your solution, for example `My First Solution`.
6.  Click 'OK'. It may take a couple of minutes for your solution to be created. You will be notified when it’s done.
7.  Open your solution by either double-clicking its name in the Solutions window or clicking on 'Open' when the solution is created.

![1-new soln](//videos.ctfassets.net/2vbtnveccz5s/BMVaedtqyEzty1qjVgh3N/5088cd59798d8b6c510ea71c2ca06ef4/1-new_soln.mp4)

## Hello World!
Now it is time to talk to your bot. The 'Tryout' panel in the main solution window allows you to test your bot and chat with it.

1. If the Tryout panel is not visible, make it appear by clicking the 'Tryout' button on the right side of the window.  

!!! Teneo comes with pre-built Lexical Resources. The Lexical Resources help your bot to understand a specific language, its words, synonyms, and expressions.

2.  Say `Hello` to your bot. The input field is at the bottom of the panel.
3.  Perhaps you can try some other small talk questions too, like:
*   `How are you?`
*   `My name is John`
*   `What is my name?`
*   `I like you`

![2-try out](//videos.ctfassets.net/2vbtnveccz5s/2dx2yqfnqdyF6b1G6sk8TD/c6cb4f69b8153e0c4d96182e31ac6379/2-try_out.mp4)

## Make your bot available online and talk to it

At the beginning of this page, we said that you would be able to say 'Hello' to your bot online. To achieve this, you must first publish your solution. Publishing a solution means that it will be accessible online (via HTTPS) and once published you can connect your bot to various [channels](/resource/channels) such as Slack, Microsoft Teams, and many more!

To publish your solution, follow these steps:

1.  Find the Solution Tab click on it.
2.  Select the 'Publish' button, this will take you to the publish page for your bot.
3.  Click the 'Manage' button and in the drop-down choose 'Publish'.
4.  You might see a warning **Publish to** ***'Default env'*** **stopped with warnings**.  
    ![Teneo - Error when publish](//images.ctfassets.net/2vbtnveccz5s/PIUf2D5xXnRP862Xd9iii/11b4224ed2fe18f0a253eadd5f3ad4f9/publish-error-2.png?classes=w40) 
    This is nothing to worry about, the warning is shown when you publish your solution for the first time or when you have made certain global changes. To proceed, just check the checkbox 'Perform full application deployment on try again' and click the 'Try again' button.

Congratulations, you have made your first solution available online! The next step is to interact with it. There are two ways to interact with a newly published solution; you can either interact with it through a test page or through a chat widget. We are going to show you how to try out your bot through the chat widget, Teneo Web Chat.

1.  Once published, click on the blue 'Open' icon. This will open the Teneo Web Chat in a new browser tab.  

!!! Teneo Web Chat is also available in the [Bots section](/manage/bots) in your team console. You need to publish the bot from Teneo Studio before using it.

2.  Click on the blue icon in the bottom right corner to open up the Teneo Web Chat window.
3.  Go ahead and try some small talk, like:
*   `Hello`
*   `How are you?`
*   `My name is John`
*   `What is my name?`
*   `I like you`

![3-publish](//videos.ctfassets.net/2vbtnveccz5s/6W220uffwkQzFhrjvaaLe1/a03c88ccfb838097c202a6f23898fe64/3-publish.mp4)

The chat widget that you just tested is known as [Teneo Web Chat](/resource/channels/teneo-web-chat). This widget can be embedded in websites and supports rich media such as buttons, cards, quick replies, and much more!

It is important to know that when publishing your solution a snapshot of your solution is created. This means that if you update your solution in Teneo, and you wish for your published solution to match the updated version in Teneo, you must republish. To republish follow steps 1-3 above, but instead of choosing ‘Publish’ choose ‘Republish’.

!!! If you want to try out your published solution via the test page, click ‘Open’ in the publication confirmation pop-up. If you have already closed it, you can click the URL shown in the ‘Publish’ window instead. This will open a test page where you can try out your bot.

## Summary

Great job, you've created your very first solution! Let's take a quick recap on what we did in this section:

*   Created a 'Solution' that holds all the conversational logic of the bot.
*   Explored 'Tryout', which allows you to interact and test the bot directly from Teneo.
*   Published a first solution, making it available online.
*   Interacted with the published bot through the Teneo Web Chat front end.


Your First Solution

Hero - Getting started

Getting started

In a few minutes, you will be able to say 'Hello!' to your first solution both in Teneo and online! Let us get started.

## Log in to Teneo Studio
First, you need to log in to Studio. 

1. Fill in your username and password. The login credentials are the same as for the team console used when signing up.
2. Click 'login'.

Once logged in you will be greeted by the main solution window. In this view, you can see all the solutions available to you in this environment. A solution can be thought of as a container where all the bot's knowledge is stored.

As you can see, the environment has already a solution called 'Longberry Baristas'. We will now go ahead and create our own solution to be placed right beside it. 

![Login-to-studio-web](//videos.ctfassets.net/2vbtnveccz5s/5433GBJGmVO2IQSa9utXQK/955aa415d40f65306647f85c6ee5e987/Login-to-studio-web.mp4)

## Create a solution
Building a bot in Teneo means building a solution. A solution is a container for all knowledge, conversational logic, and additional resources that make up your bot.
This is what you need to do to create a solution:

1. Select the Plus(+) icon at the bottom right corner to create a solution.
2. Select a solution language for your first bot. This will be the mother tongue of your bot. For this example, we will use **English**. 
3. Under 'Solution Content', choose 'Create from Template' and select the latest version of your language, ('**Teneo Dialogue Resources English**') from the list. This will boost your bot with lots of pre-built flows. The bot will then, right out of the box, understand and respond to greetings, meta-requests (like 'Can you repeat that?'), feedback (like 'Great!' or 'You are funny') and conversational small talk.
4. Click 'Next' and continue by giving your solution a fitting name like, `My first solution`. 
5. Finally, click on 'create' to create your first solution. It may take a couple of minutes for your solution to be created. You will be notified when it’s done.

![create-your-first--solution](//videos.ctfassets.net/2vbtnveccz5s/GRaZH1Re4yp8rQ0xAD2rL/2bff754b83feb1446e7d051ad7ad0664/create-your-first--solution.mp4)

Once your solution is open you will be greeted with the solution dashboard where you can see an overview over your solution properties, together with an explanation on each of the elements inside Teneo.

## Hello World!
Now that you have created your first solution, it is time to open your solution and talk to the bot. The 'Tryout' panel in the main solution window allows you to test your bot and chat with it.
1. Open your solution by clicking once on its name in the Solutions window. 
2. Once inside the solution, you will be greeted with a window that shows different solution elements.
Being able to have a conversation with your chatbot is a crucial part of the development process to ensure that everything is working as intended. 
1. To the bottom right corner of the Studio web window, you'll find a small icon with chat icons. This is the Tryout button where the user can talk to the bot. Click on it to open up the Try Out window.
2. Test the solution by writing Say `Hello` to your bot. The input field is at the bottom of the panel.
3.  Perhaps you can try some other small talk questions too, like:
*   `How are you?`
*   `My name is John`
*   `What is my name?`
*   `I like you`

![first-conversation-teneo](//videos.ctfassets.net/2vbtnveccz5s/V7DtfAYUDgxcUqkvLr1Nm/e3ab74d326088813ff8839a71098216e/first-conversation-teneo.mp4)

## Summary
Great job, you've created your very first solution! Let's take a quick recap on what we did in this section:
*   Created a 'Solution' that holds all the conversational logic of the bot.
*   Explored 'Tryout', which allows you to interact and test the bot directly from Teneo.
*   Published the first solution, making it available online.
*   Interacted with the published bot through the Teneo Web Chat front end.


Studio Web - Your First Solution

Analyze your bot

Analyze Log Data

Analyzing sessions

Augmenters

Concepts

Extract values with Augmenters

How To

Metadata

Running custom queries

Counting coffees with Metadata

Reference

Teneo Query Language Cookbook

Teneo Query Language Reference Guide

Teneo Query Language Syntax Overview

Teneo Query Language

Data hierarchy

Event

Property

Session

Transaction

How to

Explore session statistics

Find stuck flows

Generate session logs

Locate and view a session

Make use of skip constraints

Make use of sub queries

Query variables

Troubleshoot the Safetynet

Use relative dates in queries

Query Syntax

Command

Constraint

Meta-parameter

Selection

Transformer

Build your bot

Bot design

Best practices

Data footprint

Encrypting user data in sessions

Flow checklist

Plan your bot

Starting a new Teneo project

Writing good answers

Writing good examples

Conversations

Context restrictions

Flow stack

Greeting message

Listeners

Safetynet

Trigger Ordering

Create a custom order group

Handle ambiguous inputs

Make your bot pro-active

Share information between flows

Use listeners

Flows

Bulk Import

Entities

Junctions

Outputs

Sub-Flows

Transitions

Intent triggers

Variables

Add a script to your flow

Branch at the beginning of a flow

Use TLML Syntax Match

Use a Sub-Flow

Use Bulk Import

Language Understanding

Annotations

Attached scripts

Language conditions

Language objects

Languages

Lexical resources

Libraries

Linguistic Modeling Language

Localization

Match requirements

Used words

Combine Match requirements

Create a solution in your language

Create your own language objects

Find language objects and entities

Localize a bot

Normalize the user's spelling

Optimize language conditions

Recognize plural and singular

Store what the user said

Advanced Condition Coding

Annotations Reference

Condition Syntax Reference

DateTime Handler

Engine Scripting API Reference

Input Processing Path

Language Object Reference

Scripting

Engine scripting API

Groovy basics

Integration manager

Resource file manager

Scripts

Add a Groovy class

Add an integration

Add files to your solution

Annotate user inputs

Anonymize user data

Define a scripted context

Populate output parameters

Store input parameters

Test your bot

Run automated tests

Test your bot with Botium

Dialog Tester

Deploy your bot

Engine API

Versioning and Publishing

Publish your bot

Version Flags

Work with Version Flags

SDK's

Android

JavaScript

Node.js

After Match

Extract Entities

Class Manager

Introduction to transitions

Introduction to entities

Deal with Follow-ups

Dialogue and Context Model

Getting started with Teneo

Handle interruptions

Skip conditions

Teneo in 10 minutes

Flows and match requirements

Entities and After Match

Your First Flow

Optimize your bot

Optimize classes

Improve the balance

Review Inputs

Refine your bot

Debug your bot in Tryout

Use data to improve your bot

Use Teneo's improvement tips

Troubleshooting

My flow doesn't trigger

My flow behaves unexpectedly

I see warnings in Tryout

Suggestions

root

Table of Contents